Privacy Policy
Last updated: January 2026
VoltMobility ("we", "us", "our"), located at Keizersgracht 284, 1016 EV Amsterdam, the Netherlands, is the data controller for the personal data processed through this website and in the course of our business activities. We are committed to protecting your privacy and handling your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Dutch data protection legislation, including the GDPR Implementation Act (Uitvoeringswet AVG).
1. Personal Data We Collect
We may process the following categories of personal data:
- Contact data — name, email address, phone number and company name, when you submit our contact form, request a quote or contact us directly.
- Project and communication data — information you provide in correspondence with us, including details about your fleet, premises or charging requirements, necessary to provide our consulting services.
- Technical data — IP address, browser type, device information, pages visited and interaction data collected through cookies and similar technologies.
- Marketing data — your preferences regarding newsletters and marketing communications, where you have opted in.
2. Purposes and Legal Bases for Processing
We process your personal data on the following legal bases:
- Performance of a contract (Article 6(1)(b) GDPR) — to respond to quote requests, prepare proposals and deliver our EV consulting, fleet electrification and charging infrastructure services.
- Legitimate interests (Article 6(1)(f) GDPR) — to improve our website, ensure its security, maintain business records and respond to general enquiries.
- Consent (Article 6(1)(a) GDPR) — to place non-essential cookies (analytics and marketing) and to send you marketing communications. You may withdraw your consent at any time.
- Legal obligation (Article 6(1)(c) GDPR) — to comply with tax, accounting and other statutory obligations under Dutch law.
3. Cookies and Similar Technologies
Our website uses cookies. Essential cookies are necessary for the website to function and are placed on the basis of our legitimate interest. Analytics and marketing cookies are only placed after you have given your consent via our cookie banner. You can change or withdraw your cookie preferences at any time by clearing your browser cookies and revisiting our site. For detailed information, please refer to our Cookies Policy.
4. Data Sharing and Recipients
We do not sell your personal data. We may share your data with:
- Trusted service providers (processors) supporting hosting, email, analytics and customer relationship management, bound by data processing agreements in accordance with Article 28 GDPR.
- Professional advisers, auditors and authorities where required by law or strictly necessary for the establishment, exercise or defence of legal claims.
Where personal data is transferred outside the European Economic Area, we ensure an adequate level of protection through adequacy decisions or Standard Contractual Clauses approved by the European Commission.
5. Data Retention
We retain personal data no longer than necessary for the purposes for which it was processed:
- Contact form enquiries: up to 12 months after the last correspondence, unless a business relationship follows.
- Client and project records: as long as required by the contract and the statutory retention period of seven years under Dutch tax and commercial law.
- Cookie and consent data: up to 180 days or until consent is withdrawn.
6. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or disclosure, including encryption in transit, access controls, secure hosting within the EEA and regular review of our security practices.
7. Your Rights
Under the GDPR, you have the following rights:
- Right of access (Article 15) — to obtain confirmation and a copy of the personal data we hold about you.
- Right to rectification (Article 16) — to correct inaccurate or incomplete data.
- Right to erasure (Article 17) — to have your data deleted, subject to legal retention obligations.
- Right to restriction of processing (Article 18).
- Right to data portability (Article 20) — to receive your data in a structured, commonly used, machine-readable format.
- Right to object (Article 21) — to processing based on legitimate interests or for direct marketing.
- Right to withdraw consent at any time, without affecting the lawfulness of prior processing.
To exercise any of these rights, please contact us at [email protected] or write to VoltMobility, Keizersgracht 284, 1016 EV Amsterdam, the Netherlands. We will respond within one month of receiving your request.
8. Right to Lodge a Complaint
If you believe that our processing of your personal data violates data protection law, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens), Hoftoren, Wilhelmina van Pruisenweg 52, 2595 AN The Hague, the Netherlands, or with the supervisory authority in your country of residence.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The most recent version is always available on this page. Substantial changes will be communicated where required.
10. Contact
For any questions regarding this Privacy Policy or the processing of your personal data, please contact:
VoltMobility
Keizersgracht 284, 1016 EV Amsterdam, the Netherlands
Email: [email protected]
Phone: +31 20 123 42 88
