Cookies Policy
This Cookies Policy explains how VoltMobility ("VoltMobility", "we", "us" or "our"), with its registered office at Keizersgracht 284, 1016 EV Amsterdam, the Netherlands, uses cookies and similar technologies when you visit our website at https://voltmobility.com (the "Website"). This policy should be read together with our Privacy Policy, which explains how we process personal data more generally.
1. What are cookies?
Cookies are small text files that are placed on your computer, smartphone or other device when you visit a website. They are widely used to make websites work, to improve their efficiency, and to provide information to the owners of the site. Cookies allow a website to recognise your device, remember your preferences, and understand how you interact with the site over time.
We also use similar technologies such as pixels, local storage and session storage, which function in a comparable way. In this policy, all such technologies are referred to collectively as "cookies".
2. Who is the data controller?
VoltMobility is the data controller responsible for the processing of personal data collected through cookies on this Website. If you have any questions about this policy, or if you wish to exercise your rights under the General Data Protection Regulation (GDPR), you can contact us at:
- VoltMobility, Keizersgracht 284, 1016 EV Amsterdam, the Netherlands
- Email: [email protected]
- Phone: +31 20 123 42 88
3. Legal basis for using cookies
Under the GDPR and the Dutch Telecommunicatiewet, we may only store non-essential cookies on your device if you have given your prior, informed consent. Your consent must be freely given, specific, informed and unambiguous, and you may withdraw it at any time with the same ease with which you gave it.
- Strictly necessary cookies do not require your consent because they are essential for the operation of the Website or for providing a service you explicitly requested, such as remembering your cookie preferences or maintaining the security of the site.
- Analytics and marketing cookies are only set after you have given your consent through our cookie banner. If you reject them, we will not place these cookies, and any previously set cookies of these categories will no longer be used.
4. Categories of cookies we use
4.1 Strictly necessary cookies
These cookies are required for the Website to function properly. They enable core functionality such as storing your cookie consent preferences, ensuring the security of the Website, and remembering your choices during a session. The Website cannot operate correctly without them, and they cannot be switched off in our systems.
4.2 Analytics cookies
These cookies help us understand how visitors interact with the Website by collecting and reporting information anonymously or in aggregated form. They allow us to measure traffic sources, see which pages are most popular, and identify areas where we can improve the user experience. This data helps us improve the way our Website works.
4.3 Marketing cookies
These cookies are used to track visitors across websites. They are set to display relevant advertisements and to measure the effectiveness of our marketing campaigns. They may also limit how many times you see an advertisement and help measure campaign performance. Without these cookies, advertisements you see may be less relevant to you.
5. Overview of the cookies we set
| Cookie name | Category | Purpose | Duration |
|---|---|---|---|
| vm_consent | Strictly necessary | Stores your cookie consent choices (accepted/rejected categories) so we do not ask again on each visit. | 180 days |
| vm_session | Strictly necessary | Maintains your session while you move between pages and protects the Website against misuse. | Session |
| vm_analytics | Analytics | Collects anonymised statistics about page views, visit duration and traffic sources to improve the Website. | Up to 12 months |
| vm_marketing | Marketing | Measures the effectiveness of campaigns and helps display relevant content across partner websites. | Up to 6 months |
We keep this overview under regular review. If new cookies are added or existing ones change, we will update this policy and, where required, seek your consent again.
6. Third-party cookies
Some cookies on our Website are set by third parties, such as analytics providers and marketing partners. These third parties may process personal data (such as your IP address and browsing behaviour) as independent controllers or as processors acting on our instructions. Where third parties act as independent controllers, their processing is governed by their own privacy policies, which we encourage you to review. We do not control third-party cookies, and you should manage them through your consent preferences and your browser settings.
7. How to manage your cookie preferences
7.1 Through our cookie banner
When you first visit the Website, our cookie banner allows you to accept all cookies, reject all non-essential cookies, or save custom preferences for the analytics and marketing categories. You can change or withdraw your consent at any time by clearing the consent cookie in your browser, after which the banner will appear again on your next visit and you can make a new choice.
7.2 Through your browser
You can also control and delete cookies through your browser settings. All major browsers allow you to block or delete cookies, either entirely or for specific websites. Please note that if you block strictly necessary cookies, some parts of the Website may not function correctly. Instructions for managing cookies are available in the help sections of your browser.
8. Data retention
Cookies are stored on your device for a limited period. Session cookies are deleted when you close your browser, while persistent cookies remain on your device until they expire or you delete them. The specific retention periods for each cookie are listed in the table above. Data collected through analytics cookies is retained in aggregate form only for as long as necessary to compile meaningful statistics, and never longer than 14 months.
9. Your rights under the GDPR
You have the following rights in relation to personal data processed through cookies:
- The right to access the personal data we hold about you;
- The right to rectification of inaccurate or incomplete data;
- The right to erasure ("right to be forgotten");
- The right to restriction of processing;
- The right to data portability;
- The right to object to processing, including processing for marketing purposes;
- The right to withdraw your consent at any time, without affecting the lawfulness of processing carried out before withdrawal.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month of receipt. If you believe our processing of your personal data infringes the GDPR, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
10. International data transfers
Where personal data collected through cookies is transferred outside the European Economic Area (EEA), we ensure an adequate level of protection by relying on an adequacy decision of the European Commission or on appropriate safeguards such as the EU Standard Contractual Clauses. Further details are available on request.
11. Changes to this Cookies Policy
We may update this Cookies Policy from time to time to reflect changes in our practices, technologies, legal requirements or for other operational reasons. The date of the most recent revision is shown at the top of this page. If the changes are material, we will inform you through the Website and, where necessary, ask for your consent again before placing non-essential cookies.
12. Contact us
If you have any questions, comments or requests regarding this Cookies Policy or our use of cookies, please contact VoltMobility:
- Address: Keizersgracht 284, 1016 EV Amsterdam, the Netherlands
- Email: [email protected]
- Phone: +31 20 123 42 88